International Protocol Training
The idea of working in a new country or within a new culture other than your own can sound a little daunting and if things don’t get off to a good start simple misunderstandings can become “show stoppers” costing you and your business time, money and effort.
Beliefs, traditions, and prior experiences can impact how we interact with others and how they will react to us. The Founding Image International Protocol training course is designed to show participants how to avoid potentially embarrassing situations as well as how to positively connect with others from different backgrounds from your own.
As well as general advice and guidance for business travellers and those dealing with new cultures in a work related setting, the course explores social etiquette and protocols in different countries.
Course outline:
• Communicating across cultures
• Working in a global marketplace
• Cross-cultural communication and global business etiquette
• Business outside of the UK (country-specific briefings)
• Coming to the UK, how to work, live and fit into the UK environment
• Understanding and doing business with the USA, UK and Europe
• Embracing and managing workplace diversity
• What to do when it goes wrong
• The language barrier
• Phone, conference call and e-mail etiquette
Whilst the course as standard covers working across the USA, UK and European markets, the course can also be tailored to include specific countries of interest by the attendee. Please request details.
Course objectives:
• Open-up an awareness and appreciation for other business cultures
• Avoid business and social blunders by showing the highest respect
for other cultures
• Observe correct form and behaviours
• Broaden personal horizons of protocol, customs and etiquette