Facilitation Skills Training
Ever been to one of those meetings where you actually wondered what the meeting was about or you were not quite sure what you got out of attending it, or perhaps you’ve seen others emerge from a meeting looking de-motivated? Well good business meetings don’t just happen by chance.
If a meeting that is effectively facilitated it can hugely improve business performance and a skilled facilitator’s job is to create an environment for open and effective communication - boosting attendee interaction whilst producing real results in less time than it would otherwise take.
This course is designed to demonstrate the art of facilitation; it will enable you to ensure meetings stay on target and the objective of the meeting is realised.
Course outline:
• Understanding the role of the facilitator
• Staying neutral
• The facilitators task list
• Tools and practical skills for facilitators
• Communication skills and styles
• Notes and minutes
• Working a group effectively
• Dealing with difficult individuals
• Introduction into presenting
• Introduction into project management
Course objectives:
• Identify and explain the process and facilitators contribution
• Maintaining neutrality while in the facilitators role
• Understand the audience and how to manage group requirements
• Recognize group dynamics and motivations
• Building consensus and address resistance
• Develop strategies for handling difficult people
• Facilitate meetings and groups with confidence